O NCH Europe

NCH Europe existuje díky svým zákazníkům. Moderní technologie, odborná kvalifikace v průmyslových odvětvích a kvalitní řešení nám umožňují přesně porozumět potřebám našich zákazníků.

NCH Europe je jedna z největších divizí mezinárodní společnosti NCH Corporation se sídlem v USA. Působíme v 25 zemích a zaměstnáváme přes 2000 lidí.

Po celé Evropě dodáváme prvotřídní řešení úpravy vody a údržby se zaměřením na průmyslové firmy, služby a infrastruktury. Díky naší jedinečné expertíze a technickému zázemí dosáhnete ekologického provozu a efektivitu práce zvýšíte na maximum.

V NCH Europe věříme, že podnikat mají „lidé s lidmi“. Vybudovali jsme neustále rostoucí síť přímých obchodních zástupců, kteří udržují dobré vztahy se zákazníky, rozumí jejich potřebám a neustále rozšiřují naše působení na trhu.

Key Responsibilities

Self-generate sales leads by networking, referrals, warm and cold calling.

Prioritise self and company generated leads to maximise new business sales opportunities.

Build strong relationships with potential and existing customers from initial call strategy gaining their trust and respect.

Attend potential customer premises to undertake surveys and progress sale.

Identify and progress resale opportunities for customers that have had NCH products / services.

Account management - maintain relationship with customer post sale to ensure satisfaction and obtain referrals. Taking ownership of the customer and their issues.

Consistently utilise approved CRM systems to manage sales process.

Complete and manage all customer orders utilizing relevant company technology and in accordance with company policies, procedures and trading standards.

Present NCH Europe as a credible and professional supplier of products / services.

Follow NCH Sales Process, "Gears of Selling", ensuring intimate knowledge and use of the process.

Maintain knowledge of products and services as well as industry developments.

Communicate technical product points clearly to "non-technical" customers, using appropriate presentation and guidance materials for audience.

Responsible for collecting the technical details and customer information to support Marketing Department for industry case studies.

Ensure adherence with all compliance standards and operate with intergrity at all times.

Ensure adherence to NCH Europe's health and safety standards, to protect the wellbeing of all NCH Europe Agents and Employees.

Adhere to and drive NCH Europe's core values.

Skills, Knowledge & Expertise

Excellent communication and interpersonal skills; comfortable with dealing with all levels of management/non-management both internally to NCH Europe and externally.

Able to build strong relationships gaining trust, and influencing others.

Proven customer orientation - polite, responsive and persistent.

Excellent time management and planning skills.

Demonstrated attitude for creative problem-solving.

Ability to determine solutions for customers (consultative sales approach).

Must be result orientated and able to work both independently and within a team environment.

Must be self-motivated, with a positive outlook and be able to demonstrate initiative and resilience in a sales environment.

Proven ability to manage and maintain multiple customer accounts.

Smart appearance with a high standard of self-presentation and a professional approach.